MULTIFAMILY LIVING
An Introduction to Impact Interiors Group
Impact Interiors Group (IIG) is a commercial interior design firm that specializes in senior living and multifamily living communities. Established by Charles Shuster in 2011, IIG provides a comprehensive suite of services tailored to the specific needs of the client and their residents, including budgeting, interior design and furnishings, procurement, logistics services, and installation. Our team of project managers, expediters, and the procurement team can help you bring your vision to life.
Whether we’re working with a developer to determine market feasibility for a new concept, collaborating with project teams to optimize operations, or sourcing innovative, cost-effective options, the IIG team is committed to creating beautiful, durable living environments that provide safety, dignity, and a feeling of belonging.
Meet the Executive Group
CHARLES SHUSTER
Principal / Founder
Charles literally grew up in the multi-family living and senior living industries, where he learned firsthand the importance of interiors that make people feel welcome, furnishings that last, and constant, rigorous attention to detail. For more than four decades, Charles’ finely honed design sense, insistence on quality, and strong relationships with top manufacturers and partners have helped deliver value and create competitive advantage for his clients.
“The IIG process is designed to add value to every project. Whether we’re recommending strategies to create the right living environment, sourcing innovative products to meet residents’ needs, or identifying new ways to enhance operating efficiency, we always go the extra mile to deliver our clients’ vision for their project.”
–Charles Shuster
LYNNE A. GRANT
Director of Purchasing
As the IIG in-house code expert, Lynne collaborates with clients and our design and project management teams to ensure that every product, from furnishings to fabric, is in complete compliance with the latest commercial building requirements. She especially enjoys the complex creative and problem-solving processes required to complete projects on time and budget. When Lynne’s not working, she loves hosting family get-togethers, and knitting, sewing, collage, and chalk painting furniture.
“I love helping create safe, nurturing, comfortable, and warm home environments for people who are looking for alternative living situations (new homes, assisted living, and more).”
–Lynne A. Grant
MARIBETH SHUSTER
Director of Expediting
Prior to joining IIG, Maribeth trained horses (and their owners) in the art of dressage—an Olympic sport that requires passion, empathy, and super-human strength. A registered nurse, Maribeth also served for many years as the director of nursing at a home for women with intellectual disabilities. Every day, Maribeth uses her many talents to ensure that our clients’ orders are handled with Olympic-caliber precision, attention to detail, and grace. (And yes, Maribeth and Charles are married).
“For me, this business is not about furniture. It’s about working together to create beautiful living environments that make people feel good. At every step of the process, from handling purchase orders to scheduling installations and solving problems, we all do whatever it takes to ensure that our clients are happy.”
–Maribeth Shuster
BANDIT SHUSTER
Director of Joy and Happiness
Bandit is a rare bird, both literally and figuratively. An exceptionally well-bred and well-dressed Sealyham terrier, Bandit wears his lineage (and his bow ties) proudly. As the director of joy and happiness at IIG, Bandit is responsible for greeting residents at the IIG offices, snoozing in the sun, and other mission-critical tasks. When he’s not working, Bandit gives generously of his time to senior living communities, where he enjoys making the rounds, shaking paws with the residents, and shamelessly collecting treats for his efforts.